Overview:

Great opportunity to showcase your payroll acumen and become an integral part of our supportive, rapidly growing team! We’re looking for a self-motivated Bilingual Payroll Implementation Analyst who can use their experience to manage the challenges of our growing operation.

Preferred qualities include a commitment to excellence, strong attention to detail, and drive to implement best-practice standards to ensure smooth and error-free payroll administration. The ideal candidate will have broad and deep experience as a bilingual payroll implementation analyst on multiple payroll systems and has the flexibility to work on multiple projects at once.

Key Responsibilities:

• Execute accurate and timely payroll processing ensuring compliance with various regulatory standards and internal processes.
• Assist in troubleshooting and resolving client payroll queries and issues in a timely manner, providing expert guidance and support.
• Oversee various accounts from project initiation, supporting the client through all phases of implementation from account setup to Go Live.
• Maintain up-to-date knowledge of payroll legislation and standards, applying this knowledge to both our software solutions and our clients
• Ensure all project milestones and due dates are met
• Collaborate with colleagues to address opportunities for improvements to limit the manual corrections required and enhance automation capability and confidence
• Ensure the security and confidentiality of all payroll and client data
• Take on additional projects and responsibilities as required to support the company’s objectives and client needs.
• Other duties as directed by Worklinks Inc.

Required Qualifications

• Bilingual: Fully fluent in French and English (spoken and written).
• Post-secondary education or related business experience
• PCP certification (an asset) or fundamental NPI courses
• 5+ years of experience in payroll or related field
• Strong knowledge of Payroll Legislation and Provincial Guidelines, ESA
• Proficiency in Excel
• Ability to establish payroll best practice and compliance with each client

Preferred Qualifications:

• Meticulous attention to detail with strong follow through
• Strong in organizing, scheduling, and leading effective meetings with client
• Excellent organization, time management and prioritization skills
• Strong written and verbal English communication

Overview:

The Bilingual Payroll Support Analyst provides Level 1 and 2 support to clients using WorkLinks’ Canadian HR/Payroll SaaS platform. This role serves as a key point of contact for clients, helping them navigate payroll processes, troubleshoot issues, and optimize their use of the WorkLinks system. The ideal candidate is detail-oriented, client-focused, bilingual in English and French, and comfortable working in a fast-paced technology environment.

Key Responsibilities:

Required Qualifications

• Minimum 5 years of experience in payroll support, payroll processing, or a related field.
• Strong understanding of Canadian payroll legislation, regulations, and practices.
• Fully bilingual in English and French, with strong written and verbal communication skills in both languages.
• Proficiency with HR/Payroll software; experience with WorkLinks or similar platforms is an asset.
• Strong problem-solving, analytical, and troubleshooting abilities.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Customer-focused mindset with a commitment to providing exceptional service.
• Familiarity with ticketing systems (e.g., Jira, Salesforce) and virtual communication tools (e.g., RingCentral, Teams, Zoom).

Competencies:

• Team player with a collaborative approach.
• Adaptable and eager to learn new processes and technologies.
• Proactive in identifying opportunities to improve processes and client experiences.
• Professional demeanor and ability to handle confidential information with discretion.

Overview:

The Bilingual Payroll Analyst (Managed Services) is responsible for the end-to-end processing, auditing, and delivery of client payrolls within WorkLinks’ Managed Services portfolio. This role ensures that all payrolls are completed accurately, on time, and in full compliance with federal and provincial legislation. The incumbent serves as the primary point of contact for assigned clients, providing expert guidance, issue resolution, and exceptional customer service in both English and French.

Key Responsibilities:

Required Qualifications

• Bilingual: Fully fluent in French and English (spoken and written).
• PCP certification (an asset) or fundamental NPI courses.
• 5+ years of experience in payroll or related field.
• Strong understanding of Canadian payroll legislation and reporting requirements.
• Experience with multi-province payrolls and complex payroll environments.
• Ability to establish payroll best practice and compliance with each client.
• Proficiency in Excel (formulas, pivot tables, data validation).
• Experience with payroll systems (ADP, WorkLinks, Dayforce, UKG, Workday, SAP, etc.) is an asset.

Core Competencies:

• Strong attention to detail and analytical skills.
• Excellent communication and interpersonal skills in both French and English.
• Proven ability to manage multiple priorities in a deadline-driven environment.
• Commitment to client satisfaction and continuous improvement.
• High level of integrity, professionalism, and confidentiality.
• Excellent organization, time management and prioritization skills.